Shipping policy

All work is made to order for each customer. For unframed prints, printing generally occurs in 5-7 business days, plus up to 2-5 business days in transit domestically. For framed prints, please allow 3-4 weeks for printing, framing and domestic transit. All orders are provided with tracking numbers once dispatched.

Yes, I ship unframed prints internationally! If your country doesn’t appear as an option at checkout, please contact me at hugotaemetsphotography@gmail.com. Currently, I only ship framed prints within Australia. Unframed prints are more cost effective to ship due to the decreased weight and size compared to framed prints. 

International Taxes/Duties - Please be advised that prints shipped internationally may incur additional fees and duties levied by customs. As the recipient of the item, you are responsible to pay any of the taxes levied by the country you are shipping to. Your package will not be released from customs until these payments are made.

Shipping any framed artwork safely and professionally is expensive. However, I work closely with my team & couriers to ensure shipping costs aren't passed onto you. For all framed & unframed domestic print orders, shipping is completely free.

If you are shipping a print internationally, there is a flat rate of $30 (excluding any taxes or charges levied by customs)